The International Testing Agency (ITA) Processes Expenses 2.5x Faster with Yokoy
Head of Customer Success, Yokoy
Expense fraud is a pervasive problem that continues to plague companies of all sizes and industries.
The International Testing Agency (ITA) is an international organisation constituted as a not-for-profit foundation, based in Lausanne, Switzerland. Its mission is to manage anti-doping programs, independent from sporting or political powers, for International Federations (IFs), Major Event Organisers (MEOs) and all other anti-doping organisations requesting support.
ITA’s mission is clear: to promote integrity and fairness in sports worldwide. Spanning 150 countries and serving over 50 international federations and major event organizers, the ITA’s reach is truly global.
With Yokoy, ITA accelerated the expense process by 2.5 times. 61% of expenses are now paid directly with Yokoy Pay, and the duration of the expense process reduced to an average of six days. The end-to-end automation has resulted in cost savings 5.6 times the annual Yokoy licensing fees.
Company overview
Lausanne, Switzerland
Sports / NGO
151 employees
70 users
1 entity live
Yokoy Expense, Yokoy Pay
The marathon of expense management
Managing expenses for employees who are always on the move to international destinations meant constantly having to process high volumes of expenses. Much like a relay race, every expense document had to pass through multiple hands before reimbursement and posting could begin to take place, and employees were burdened with the manual task of collecting and reconciling receipts.
“We had previously tried other digital tools but were dissatisfied because they required the same tedious processes of first creating an expense report manually and then adding receipts later,” says Rafael Saya, Senior Finance Manager at the ITA.
A financial gamechanger
The ITA’s quest for a game-changing solution led them to Yokoy’s AI- powered spend management suite. Yokoy helped seamlessly streamline the ITA’s entire expense process with remarkable precision, from capturing detailed receipts, to final reconciliation.
“Before, when a receipt was missing, the finance team had to chase after it. Now, Yokoy does it automatically. The system prefills the relevant information, so it’s very accurate.”
Today, Yokoy acts as a control center for the ITA’s financial operations. The tool seamlessly performs automated compliance checks, detects spending anomalies, and provides unparalleled data visibility. This careful monitoring ensures that the ITA’s expense processing is smooth, effortless, and error-free, allowing staff to double down on ensuring clean and fair sports.
Impact: Peak performance in spend management
Yokoy’s user-friendly interface has integrated seamlessly into the ITA’s workflow, attested to by Saya, who highlights, “We didn’t have to do any in-house training. We simply shared a PowerPoint that we’d created with the organization, and that was enough. It’s that user- friendly.”
increase in efficiency
average processing time
expenses paid with smart corporate cards
return on investment (ROI)
Return on investment
The efficiency gains from end-to-end automation have generated cost savings for ITA’s finance team of 5.6 times the annual Yokoy licensing fees.
Increase in efficiency
Since implementing Yokoy Expense and Yokoy Pay, its integrated smart corporate cards, the expense process is nearly 2.5 times faster than it was before with former expense tools, whose UX was too cumbersome and time consuming to be of any value.
Expenses paid with smart corporate cards
Today, ITA employees pay 61% of business expenses directly with Yokoy Pay, which retrieves transaction data directly and automatically matches it with receipts inside the app.
Average processing time
Even though the finance team still processes receipts from employees in different organizations dotted around the world, the ITA’s entire expense process, from submission and approval flows to final posting into the ERP system, now takes only 6 days, compared to 14 days in the past.
